|
Subscribe RSS 2.0 feed |
Subscribe Atom feed If you wish to receive email notification, please here » |
« My first moments with Nokia N73 | Main | Poll: what should we talk about here? »
Simon Judge makes a really good point in Mobile Phone Development: (bold added)
Many commentaries on User Experience recite what it’s like to use such and such a phone, application or service. In practice, the most challenging part is actually setup rather than typical use.
So true.
Let me repeat: the most challenging part is actually setup rather than typical use.
Everybody, say: the most challenging part is actually setup rather than typical use.
Pip Coburn has written a book about the same subject: The Change Function: Why Some Technologies Take Off and Others Crash and Burn. Well worth a read. If you don't have time or money to read the book, go at least and read Pip's free ChangeThis manifesto Non-Geeks are Not Morons: The Change Function Model for Adopting Technology.
Here's the highlight:
The total pain of adoption = money + time + effort + all the hassle.
Dear S60 developers: plese make your stuff easy to take into use. Lower the total pain of adoption.