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May 02, 2006
Step 6 towards user-friendliness: Maintenance
Posted by at 10:32 AM |
Categories: Usability Methods
In typical application development processes, a significant portion of the expenses occur after the release of the product. The product may require changes or updates, different language versions, porting to new devices, or a new episode.
- Group testing: How would users modify the application, what more do they want from it, what would get them to update or buy another version?
- Satisfaction survey: After the application has been in the market for a while, competition may affect users' attitudes and requirements. Also, they will have had a longer time to evaluate the application.
- End-user analysis: See how well the product fits into the market for which it was intended.