See into S60
» Subscribe
» Favorite Links
» What is S60?
» Freeware & Trials
» S60 devices
» Hints and tips

» About this blog
» Blognotes (15)
» Bugs and Workarounds (4)
» Build tools (5)
» Carbide.c++ 1.1 (4)
» Carbide.c++ 1.2 (8)
» Carbide.c++ 1.3.x (8)
» Carbide.c++ 2.0.x (1)
» Carbide Plug-Ins (4)
» CodeWarrior (2)
» FAQ (6)
» Future directions (24)
» General (46)
» Off-topic (4)
» On-device debugging (13)
» Performance Investigator (2)
» Product features (16)
» Product releases (16)
» Screencast (12)
» Support (30)
» Tool setup (5)
» UI Designer (8)
» Usability (15)
» Work in Progress (13)
» Write-build-debug (4)
» Tommi's Reports from Wonderland
» Voice of S60
» Creating Carbide C++
» S60 Multimedia Blog
» The Convergence Zone
» Web Browser for S60 Blog
» Consumed by S60
» Java for S60
» Mobile Web Server
» Mobile Security
» See into S60
» Business2GO
» Nokia Podcasting Application Blog
» Launching from the SPN View
» Tips for using the CodeScanner tool!
» Carbide in the summer
» Austin Eclipse DemoCamp
» Where's my console output?
» July 2008
» June 2008
» May 2008
» April 2008
» March 2008
» February 2008
» August 2007
» May 2007
» April 2007
» March 2007
» February 2007
» January 2007
» December 2006
» November 2006
» October 2006
» September 2006
» August 2006
» July 2006
» June 2006
Subscribe
Links
May 01, 2008 Screencast Collaboration Posted by Matt Pinsonneault at 09:24 AM | Categories: Screencast, Support

While I spent most of my time when I visited Symbian working with their engineers, I also worked with the team that is putting together their new internal Carbide support team. In my two years as Symbian's primary support contact at Nokia over 400 of their defects and feature requests have gone through my hands, so I was happy to give them what advice I could on ways to make the transition to their new team go smoothly.

One of the things that came out of my meetings with their support team manager was an agreement to share training materials. There is no reason why Symbian and Nokia should develop separate tracks of Carbide training material covering the same ground, so we're looking into ways to coordinate training topics between our two companies and will probably share all of the material we create via the Symbian Developer Network wiki. This means that new training content should appear much more quickly and in greater quantity.

Watch this space for further announcements!


Permalink |


Post a comment







«Back to previous page