Global warranty for Nokia?
Devices
- November 13th, 2006
Darla is raising again the discussion about Nokia warranties: Nokia N95 - Globally Warrantied or Not?
The saga started already last December, and Darla’s post is still #6 hit if you search “Nokia warranty” from Google.
I have no comments - just wanted to raise attention to the issue, as (I hope) many important people are listening.
Hi Tommi,
I’m really glad you bring this up. Until this day I can’t recommend to people here in the US to buy and unlocked Nokia phone. Why? Zero customer support. No wonder Nokia has a hard time in the US. They just don’t get customer service.
I bought a Nokia N70 a while back. When I had issues with it I decide to take it to the flagship store in New York. I’m thinking, well…. this is a Nokia phone and this is a Nokia store. Both the phone and the store have the same name - NOKIA. They should be able to give me a hand. Boy was I wrong.
I was told that the phone was from Asia and that I couldn’t get any service there. We argued for about 30 minutes and nothing changed.
Nokia’s warranty policy is just plan BS. I wonder if they apply the same policy to business customers.
Maybe I should start a Nokiawarrantysucks.com site. Maybe then they’ll listen.
>
Jose
Im from Argentina, and have a Nokia E61, obviously without support.
I think that a Global Company that sells Global phones, that have global connectivity, must have a global warranty and support.
E 61 is called a bussines smartphone, so when I go in a bussines trip I buy a smartphone that cover my bussines needs, but if Im in a country that is no covered…. goodbye bussines, goodbye conectivity…. goodbye global…. so in that cases where is Nokia?
Nokia is selling global phones to be used only where Nokia want us to use… thats not right.